Maintenance Professional Services and IT Support
We provide the Service with what you will find the perfect partner to ensure the success of information systems in your company. With comprehensive maintenance that we present , SolventaIT manages your system: supporting its employees in their daily tasks remotely or administering servers and advising on the most appropriate technology to carry out their work and providing the system with proactive by our planned interventions and remote monitoring system .
Supporting our client is a service offered by our company prominently . By opening job tickets , employees can contact our support department . Established within the corresponding technician will contact the body concerned to perform the task.
The aim is common to both parties : you can focus on what interests him most : your business.
The broad experience of our professionals makes this service an icon catalog SolventaIT solutions to offer.
ur monitoring platform Online Systems 24×7 allows us to advance in the detection of incidents in the system.
The system allows continuous monitoring of the systems and services that have been defined . Before an incident, the system reports an acoustic signal terminal mòbil technician to be devoted to its resolution immediately.
This is one of our exponents when it comes to proactive.
Management Information Systems
You delegate the Management Service SolventaIT their systems to be our technical team who guarantees the protocols and management on their computer systems.
Execution of the service can be performed remotely or in order to carry out the necessary steps to ensure the proper functioning of your system performances : Apply operating system updates on servers, review the events of the system , centralized management antivirus , review of logs and backups … are some of the tasks that guarantee in the infrastructure management and we do proactively to anticipate incidents.
We propose improvements or changes in infrastructure , whether motivated by technological changes that may occur or improved products current profit the company is exploiting.
Technology Consulting and development of strategic plans
As part of the Technology Advisory Plan we incorporate the development of Information Systems . The Strategic Plan of the company we include technological guidelines necessary to meet the needs of business as detailed in it. This is a major advantage over its competitors : to have previously studied the needs of the business plan in conjunction with a qualified Technology Partner.
After seeing the business plan and meeting business objectives , we define the technological needs on which this Plan will be sustained , define projects, and deploy value .